Privacy Policy

Website operator

The ARGENTALIS website is operated by KOVA FINANCE, S.L., NIF , with its registered office at . Argentalis is a technology platform that provides an initial assessment based on information supplied by the user and may facilitate connections with financial partners, including partners that may offer debt consolidation solutions.

Responsibility for personal information

KOVA FINANCE, S.L., as the operator of the Argentalis website, is responsible for the personal information handled through the platform. Personal information is processed in accordance with applicable privacy and data protection requirements.

For general privacy questions or to make a privacy request, email support@argentalis.com.

For questions specifically related to data protection, you can contact our data protection contact at dpo@argentalis.com.

Purposes of processing

Information collected through Argentalis forms may be used to:

• record and review your request using our prequalification tools;
• identify, when relevant, financial partners that may be able to review your situation;
• respond to questions and messages submitted through our contact forms;
• send marketing or informational communications when consent is required and has been provided; and
• meet applicable legal and regulatory obligations.

Retention

Information is kept for a period appropriate to the purpose for which it is used, including:

• the time needed to review and process your request;
• the duration of an active relationship with the platform, when one exists; and
• any additional period required or permitted by applicable legal obligations.

Where required by applicable obligations, certain request or customer information may be retained for up to 5 years.

Basis for processing

Depending on the purpose and applicable law, processing may be based on:

• your consent, when you are asked to agree to a specific use;
• Argentalis’s legitimate business purposes, including responding to requests, operating the service, and managing communications that are consistent with your expectations; or
• compliance with legal obligations when required by applicable law.

Sources of information

Personal information handled by Argentalis comes primarily from information you provide directly through forms and other contact channels available on the website.

Categories of personal information

Argentalis may process categories of information such as:

• identifying information;
• postal and electronic contact information;
• financial information you provide;
• information needed for prequalification or a preliminary assessment; and
• preferences and commercial information you choose to provide.

Sharing with third parties

When needed to review your request, and based on the information or choices presented to you when your information is collected, your information may be shared with external financial partners so they can independently evaluate your situation and, where applicable, present an option.

When information is shared with these partners:

• the recipient may be independently responsible for how it uses the information;
• Argentalis does not control the recipient’s subsequent processing; and
• the recipient’s own privacy policy and data protection terms apply.

International transfers are not planned by default. If personal information is transferred across borders, the transfer will be handled in accordance with applicable data protection requirements and safeguards.

Marketing communications

Some forms may include a separate choice to receive:

• personalized offers;
• marketing communications;
• financial news and information; or
• information about similar products or services.

Where consent or another specific choice is required for electronic marketing, Argentalis uses the preference you provide. You can withdraw consent or opt out of the applicable communications at any time.

Your privacy rights

Depending on where you live and the law that applies to your information, you may have rights relating to:

• access to personal information;
• correction of inaccurate information;
• deletion of personal information;
• restriction of, objection to, or opting out of certain processing; and
• data portability where available.

To make a privacy request, email support@argentalis.com.

If you believe your information is not being handled in accordance with applicable law, you may also contact the relevant privacy or consumer protection authority available in your jurisdiction.